Phone & Web Seminars

Writing Clear, Concise E-mails and Memos for Business Success
A Live Half Day Seminar
May 16 - 1:00 pm to 2:30 pm (EDST), 3:00 pm to 4:30 pm (EDST)
How This Seminar Works
  1. This live Phone & Web Seminar consists of two 90-minute, high quality conference calls combined with both PDF and Internet-posted slides
  2. The day before the seminar, you will be emailed a toll-free telephone number to access the audio portion of the live seminar session. The seminar's slides will be attached to the email as a PDF file, and a Website link will be provided so you can also view the same slides online if you prefer. Phone calls originating from outside of the USA and Canada will be a toll call billed to you by your telephone service provider.
  3. A few minutes before the seminar is to begin, you will call the toll-free phone number to access the audio portion of the seminar. You can follow the visual portion of the presentation by using the printed PDF files or by viewing the Internet-posted slides on your computer screen
  4. A professional moderator will manage the audio portion of the seminar and there will be opportunity to ask questions. All participants will hear both the question and the instructor's response. After the seminar is over, further questions can be directed to the instructor via email.

With billions of e-mail messages traveling the Internet daily and instant communication only a click away, it is now more essential than ever that e-mails and memos be written clearly and concisely for today's continued business success. Yet, sometimes this does not occur.

In the contemporary workplace where time is premium and business demands are multiplying at a rapid rate, companies and organizations are finding that common e-mail and memo errors are prevalent and hindering work productivity. Today, there is a greater emphasis for employees to improve their written communication skills in order to attract readers' attention, enhance understanding and achieve desired results.

This seminar will help employees sharpen their e-mail and memo skills so that they will communicate more effectively with their co-workers, supervisors, management and others in the business world. They will discover ways to write succinctly and clearly, organize their thoughts more easily, and master attention-getting communication skills.

Click here to register.

What You will Learn
  1. Organize thoughts clearly with better focus
  2. Write concise e-mails and memos-more quickly and easily
  3. Gain increased understanding and obtain faster results
  4. Apply special techniques to grab readers' attention
  5. Know the common e-mail- and memo-writing blunders to avoid
  6. Write with greater impact
  7. Become more aware of "e-body language"
Seminar Agenda
  • Significance of Improved E-mail and Memo Communication
  • Six C's of Effective Business Writing
  • Techniques to Organize Thoughts Clearly
  • Five Common Writing Mistakes To Avoid
  • Smart Tips for Writing Professional E-mails and Memos
  • "E-body Language" and Its Business Application
  • E-mail/Memo Examples/Critique/Exercises
Who Should Attend this Seminar

This seminar will benefit professionals in the electric power, financial and energy industries who want to improve their business e-mail- and memo-writing skills so that their messages are to the point and clearly understood by others in the workplace.

Prerequisites and Advance Preparation

This fundamental level group live seminar has no prerequisites. No advance preparation is required before the seminar.

Program Level

Basic level. This fundamental course begins with basic material and then proceeds to the intermediate level.

Delivery Method


Why Choose PGS?

PGS seminars are known for their clear explanations and in-depth content. Register for a PGS class today, and join the over 10,000 energy professionals who have already attended one of PGS's proven programs. View Past Seminar Attendees


Joan Matochik
Joan Matochik is president and founder of JM Communications, a professional development and training business, specializing in helping individuals in the business world sharpen their written and verbal communication skills. For over 20 years, she has trained individuals in the profit and non-profit sectors not only to become more effective communicators but also more productive employees in the workplace.

Joan's academic background includes a B.A. degree in English Language and Literature from Daemen College in Buffalo, New York, and an M.A. degree in Journalism from Syracuse University in Syracuse, New York. For several years, she assisted clients with their public relations and publicity needs. She has also taught professional writing at Canisius College in Buffalo, New York; Rochester Institute of Technology in Rochester, New York; and the State University of New York College at Geneseo in Geneseo, New York. A published author, Joan has written several articles on business communication.

Registration Fee and Discounts

$195 for the first attendee and $149 for the second attendee, and $149 for each attendee thereafter.

Payment and Cancellations

Payment is due prior to the start of the seminar by Visa, Master Card, American Express, or Diner's Club. Seminar fees will be charged to your credit card at the time of registration unless other arrangements have been made. Cancellations can be made up to 5:00 PM (Eastern U.S. time) two (2) business days prior to the seminar for a full refund. No refunds will be made thereafter, but credit will be given toward future seminars. Substitutions may be made at any time.

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